Terms of Service - Griffin Star

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Terms of Service

Terms & Conditions
Terms of service
All orders placed through the Website will be subject to our acceptance of the order.  You will receive an Email confirmation of your order.  You must check this Email for accuracy and let us know immediately if there are any errors. This Email does not mean that your order has been accepted.  Your order constitutes an offer to us to buy goods. If we accept your order you will receive an Email that confirms the goods have been dispatched to you. We will not be obliged to supply any other products which may have been part of your order until  the dispatch of such goods has been confirmed in a separate dispatch confirmation.  Risks and title of the goods will pass to you on delivery. Even if your payment has been processed immediately, we can choose to cancel the order and refund all monies, without compensation, if no goods are available to send.

We may refuse to accept an order:
  1. Where we cannot obtain authorisation of your payment
  2. .Where goods are out of stock or no longer available.
  3. If you do not meet any eligibility criteria set out in our terms and conditions.
  4. If there has been a pricing or product description error.

If you have a promotional code to obtain a discount off the price of your order, acceptance of this order is subject to our verifying that the code has been issued to you personally and that you have complied with all the terms and conditions of the promotion. In the event that the code has not been issued to you, or you do not qualify for the promotion, the price of the order will be adjusted notwithstanding any Email confirmation which you receive.  Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price.
Our address is -
Unit 3G, Brymau Three,
Riverlane,
Saltney.
CH4 8RQ
Contact us for additional information at:
Or give us a phone call:
0151 245 5301
GS Exotics logo
Animal Activities Licence issued by Wrexham Council -  570724
Pet Shop Licence issued by Wrexham Council -  570663
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